Your order will be shipped from our warehouse within [X] business days. Once shipped, please allow for the following delivery times:

• Australia: 20 days
• Hong Kong: 10 days
• Singapore: 14 days
• United States: 20 days
• International: 20-30 days

Please note: We are currently unable to deliver to Israel due to shipping restrictions.

As soon as your order leaves our warehouse and is with the courier, we will send a confirmation email with the tracking number and a link to track your package. You can use this to follow your order's journey to your doorstep.

We offer competitive shipping rates to keep costs low for you.

Within Australia:
• Free Shipping on orders over 120AUD
• AUD 4 flat rate on orders over 60AUD
• AUD 8 flat rate on all other orders

International Orders:
Shipping costs vary by destination, typically ranging from RM40 to RM80. The exact cost will be calculated at checkout.

It is the customer's responsibility to provide a correct and complete shipping address at the time of order. If a package requires re-routing due to an incorrect address provided by you, any resulting fees will be the customer's responsibility. Please double-check your information before confirming your order.

For international orders, any customs, import duties, or taxes are the responsibility of the recipient and are charged by the destination country. These fees are not included in the item or shipping cost, and we have no control over them. We recommend contacting your local customs office for more information.

We partner with reliable courier services like DHL and local express carriers to ensure your order reaches you safely and efficiently.

We process orders quickly to get them to you fast! If you need to change or cancel your order, please contact us immediately at [your email address]. We will do our best to accommodate your request if the order has not yet been processed for fulfillment. Unfortunately, we cannot make changes once an order has been sent to our warehouse for packing and shipping.

To ensure fair access for all our customers, there is a purchase limit of 20 units per product.

We want you to love your purchase! If you are not completely satisfied, you can return items for an exchange or a full refund within 30 days of receiving your order.

To be eligible for a return or exchange, items must be:

• Unworn, unwashed, and in their original condition.
• In the original packaging with all tags attached.

Please note that we reserve the right to refuse a return if the item does not meet these conditions.

Important: Please contact us at [your email address] to initiate a return before sending any items back.

To protect the health and safety of all our customers, we are unable to accept returns or exchanges on certain items for hygiene reasons. This typically includes, but is not limited to, items like face masks or undergarments. Please check the product description at the time of purchase for any specific non-returnable designations.

Once we receive your returned item at our fulfillment center, please allow 10-15 business days for the entire process. This includes:

1. Inspecting the returned item.
2. Processing it back into our inventory.
3. Issuing your refund or dispatching your exchange item.

You will receive a confirmation email once your return has been processed and your refund or exchange is being finalized.

As an online retailer, our prices may fluctuate based on promotions, stock, and market trends. We are unable to offer partial refunds or price adjustments if an item's price changes after you have purchased it.

We offer a variety of convenient and secure payment options:

• Credit/Debit Cards: Visa and Mastercard.
• Online Bank Transfer: Via FPX (supporting all major Malaysian banks).
• E-Wallets: GrabPay and Touch 'n Go.

Please note: We currently do not accept American Express (AMEX).

Enjoy our promotions by applying a discount code at checkout! Please keep the following in mind:

• Codes are valid for a limited time and cannot be applied after expiration.
• Each code is limited to one use per order and cannot be combined with other promotions.
• Some codes may be limited to one use per customer.
• All discount codes are non-transferable and cannot be redeemed for cash.
• Specific terms and conditions for each promotion are included to ensure fair use for all our customers.

We reserve the right to cancel any orders that appear to misuse or abuse our promotion systems.

Yes, we do! We welcome bulk and corporate orders and would be happy to discuss your needs.

• Minimum Order Quantity (MOQ): 100 pieces per design.
• How to Order: Please contact us at [your email address] with your requirements, and our team will get back to you within 1-2 business days with a quote and further details.

We are an online-first brand, but we are growing our physical presence! You can find a list of our current retail partners and pop-up locations on our store locator page:

[Link to Your Store Locator Page]

Absolutely! Customization is at the heart of what we do. We specialize in creating customized shirts and would love to bring your vision to life.

For special requests, including embroidery or other custom details, please contact us at [your email address] to discuss your project, and we'll provide you with a personalized quote.